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Lead Business Systems Analyst

Date Posted: Dec 5, 2017

Location: Galway, G, IE, H91 R6WF

Company: MetLife

Lead Business Systems Analyst

Job Location: Galway


Role Value Proposition: 

The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business systems analysts, and project managers with the freedom to create innovative solutions to address core business challenges within MetLife. GTO’s strategy is to deliver a differentiated customer experience and increase MetLife’s operating leverage. Our new Campus in Galway will be responsible for creating and delivering these solutions working with stakeholders across Europe and the Middle East (EMEA) on a daily basis using Waterfall, DevOps and Agile frameworks and tools.


Essential Business Experience and Technical Skills:


  • Act as the expert in the functional understanding of the business requirements and solutions within the Galway Campus
  • Lead the Business & in-country Business Analysts in the transition Business of Requirements into solution functional designs for our most complex and challenging initiatives
  • Works with Development Organization to ensure that solution design is coded & tested (1st level of integration testing).
  • Facilitate functional requirements walkthroughs and respond to Test team ambiguity review questions. (including reviewing of test cases)
  • Work with the Domain Director to develop a best in class center of excellence in Business System Analysis
  • Supports training of the proposed solutions contributing to user guides, reference manuals and training materials as appropriate.
  • Work with more junior BSAs to develop their skills and knowledge



  • Bachelor’s Degree (Level 8) in Computer Science, Information Systems, Business Administration or other related field, or equivalent work experience.
  • 7+ years of business systems analysis experience or comparable business experience.
  • Experience in the Insurance and Life Assurance industry.



  • Significant experience in an AGILE & Dev Ops Methodology environments a distinct advantage
  • Experience in SDLC with exposure to Java / J2EE or .NET environments preferred
  • Experience in working with solutions using AS400 and/or COBOL





Business Category

Global Technology & Operations


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Senior Business Systems Analyst

MetLife is proud to be an equal opportunity employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.

In order to apply for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance.

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Requisition #: 88903